A car accident in Norfolk — whether on I-264, Hampton Boulevard, or a quiet residential street — is overwhelming. What you do in the minutes and days after can determine the outcome of your injury claim. Here’s exactly what to do.
At the Scene
1. Check for Injuries and Call 911
Your health comes first. Even if you feel fine, adrenaline can mask serious injuries. Norfolk Police will document the scene and create an official accident report — critical evidence for your claim.
2. Don’t Admit Fault
In Virginia’s contributory negligence system, even saying “I’m sorry” or “I didn’t see you” can be used against you. Exchange information, but keep conversations about fault to a minimum. Let the police determine what happened.
3. Gather Evidence
- Take photos of all vehicles, the scene, road conditions, and any visible injuries
- Get names and contact information from witnesses
- Note the location of traffic cameras or nearby businesses that may have surveillance
- Record the responding officer’s name and badge number
In the Days After
4. Seek Medical Attention
See a doctor even if you feel fine. Some injuries — whiplash, concussions, internal bleeding — take hours or days to show symptoms. Medical records created soon after the accident are powerful evidence.
5. Notify Your Insurance Company
Report the accident promptly. But be careful: insurance adjusters are trained to minimize payouts. Stick to the facts and don’t speculate about fault or injuries.
6. Don’t Accept a Quick Settlement
Insurance companies often offer fast settlements before the full extent of your injuries is known. Once you accept, you can’t go back for more — even if you discover serious injuries later.
7. Contact a Norfolk Injury Lawyer
Before giving a recorded statement or signing anything from an insurance company, speak with an attorney. In Virginia’s harsh contributory negligence environment, early legal guidance can protect your right to compensation.
Why Local Knowledge Matters
A Norfolk-based injury lawyer understands:
- Local courts and judges
- Norfolk-specific traffic patterns and accident causes
- How insurance companies handle Hampton Roads claims
- The unique challenges of military-related accident cases
Sources: Virginia State Bar; Cooper Hurley Injury Lawyers, “Norfolk Personal Injury Lawyer” (updated July 2026); NHTSA post-crash guidance.